Company Culture, the DNA of the Company encompasses values and behaviors that contribute to the unique social and psychological environment of the Company and represents the collective values, beliefs and principles of the Company.
The Company’s Corporate Identity (CID) encompasses the E4, C1 Principle: *
Edge: Have the ability to make tough, yes-or-no decisions based on:
- Good judgement.
- Instinct.
Energy: Be hardworking and constantly focused on growing the business.
Energise: Have the ability to excite and motivate others to achieve common goals.
Client Focus: Do this exceptionally well by:
- Understanding the Clients.
- Building relationships.
- Managing and exceeding expectations.
- Driving service delivery.
Execution: Achieve individual KPI objectives.
1.1 Winning cultures revolves around:
1.1.1 High Aspirations and a Desire to Win:
For employees in high- performance cultures, good is never good enough. They are always pushing to go farther, better, faster [There are only 2 ways in making an organisation successful and it is to do things a lot faster and smarter- together]. It is not just about short- term financial performance; it is about building something truly special and lasting (vested interest).
1.1.2 External Focus:
Companies with high- performance cultures focus their energies externally on delighting Clients, beating competitors and caring for communities. They do not get caught up in internal politics or navel- gazing (define_ self-indulgent or excessive contemplation of oneself or a single issue, at the expense of a wider view.)
1.1.3 A “Think Like Owners” Attitude:
A hallmark of a high- performance culture is that employees take personal responsibility for overall business performance. They strive to do the right thing for the business, putting aside issues of personality or territory.
1.1.4 Bias to Action:
High- performance cultures are impatient to get things done. They are doers, not talkers, keeping an eye on where the value is to ensure their actions will enhance the business.
1.1.5 Individuals Who Team:
Winning cultures encourage people to be themselves and help individuals develop to their full potential. They also recognize the importance of teamwork, being open to other people’s ideas and debating issues collaboratively.
1.1.6 Passion and Energy:
Everyone in a high- performance culture gives 110%, striving to go beyond adequate to exceptional in the areas that really matter and bringing an infectious enthusiasm to everything they do.